Refund Policy

This Refund Policy outlines the terms and conditions for refunds on our platform. We strive to ensure customer satisfaction while maintaining fair business practices.

For subscription-based services:

• You may cancel your subscription at any time
• Cancellation will take effect at the end of your current billing period
• No refunds will be issued for the unused portion of your current billing period

For credit purchases:

• Credits are non-refundable once purchased
• Unused credits will remain in your account until used
• Credits do not expire unless explicitly stated

If you experience technical issues that prevent you from using our service:

• Contact our support team immediately
• We will investigate the issue and may provide compensation in the form of credits
• Compensation will be determined on a case-by-case basis

If you have any questions about our refund policy, please contact us at:

Email: support@speakify.io
Location: Sydney, Australia

We may update this Refund Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "last updated" date.

Last updated: 4/15/2025